Customer information is the lifeblood of any business…
Every business should keep their prospect and customer data in a secure and manageable way. We regularly help clients with customer relationship management (CRM) and database creation / updates.
A good database is essential to bring in new business as well as help build customer loyalty, as it enables a business to keep in contact with its network of connections and maintain accurate records.
Our proactive office and virtual assistants can help you maintain your database and manage your pipeline, either as part of our general secretarial/administration services, or if we’re working with you on any outbound/telemarketing/telesales calls.
We have experience of using Excel or various Cloud Based Solutions such as Zoho and CiviCRM.
For more information about how we could help you manage your valuable customer information, please get in touch.